Assessing suppliers’ CSR performance
04/2016 • Updated 18/04/2018
By 2020, 100% of L’Oréal’s strategic suppliers will participate in its sustainability programme.
The Group has developed a two-pronged approach: It selects suppliers on the basis of their environmental and social performance, and provides them with training tools in order to help them to build their environmental strategy.
L’Oréal considers that the activities of its suppliers are part of its wider social and environmental footprint. The Group therefore partners on its sustainability initiatives with its suppliers, particularly its “strategic” suppliers, ie those whose added value is significant for the Group by contributing to L’Oréal’s strategy on a long-term basis through their weight, innovations, shared goals and geographical representation. In 2017, They represent 74% of direct purchases (raw materials, packaging and contract manufacturing).
Evaluating suppliers’ environmental and social performance
L’Oréal evaluates and selects its suppliers based on five key elements: quality, CR, innovation, supply chain and service, and competitiveness. These elements form a global assessment framework for all types of purchase. The CR pillar represents 20% of the total assessment score and is organised by a series of criteria, including:
social audits - In 2017, 1,231 social audits were conducted, bringing the total number of audits to more than 9,400 since 2006;
CR policy assessment by Ecovadis - By the end of 2017, more than 480 suppliers, including 153 strategic suppliers were assessed (compared to 303 suppliers, including 137 strategic suppliers in 2016). This represents 87% of the Group’s strategic suppliers;
capacity to propose responsible products and services – this includes everything from green chemistry and eco-designed packaging to POS advertising;
score achieved through CDP’s programmes;
- integration of projects such as Solidarity Sourcing within their operations.
Helping them to build their environmental strategy
L’Oréal provides its suppliers with in-service training tools to help them optimise their social and environmental policies. With approximately 33% of the Group’s carbon footprint arising from its suppliers’ activities, L’Oréal has encouraged suppliers to work with CDP, within the scope of the CDP Supply Chain programme, since 2009. In this way, suppliers are encouraged to develop carbon emissions reduction goals and communicate their 2020 action plans. In 2017, 355 L’Oréal suppliers undertook an initiative of this kind (compared to 291 in 2016). By the end of 2017, the suppliers participating in the CDP Supply Chain programme represented 60% of the Group’s direct purchases (compared to 57% in 2016). L’Oréal’s goal is to expand this share to 80% by 2020.
L’Oréal has taken the same approach with regard to two other CDP programmes. The Group has encouraged its suppliers to join CDP’s Water Disclosure Project Supply Chain since its launch in 2013. 84 suppliers participated in 2017. Elsewhere, in 2017 ten key suppliers of paper, palm oil and soy participated in the first edition of CDP’s Forest Disclosure Project Supply Chain.
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people from underprivileged communities have gained access to employment. Our target: 100,000 people by 2020.
of our strategic suppliers have been evaluated and selected based on their environmental and social performance in 2016. They represent 74% of direct purchases (raw materials, packaging and contract manufacturing). Our target: 100% by 2020.
of L’Oréal’s permanent employees benefit from healthcare coverage reflecting best practices in their country of residence.
« Nous sommes tous mobilisés pour construire un Loréal plus durable. »Alexandra Palt
Directrice Responsabilité Sociétale et Environnementale