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A word from Alexandra Palt, L’Oréal’s Chief Sustainability Officer

04/2017

At L’Oréal, one of our main challenges is to reconcile the convictions of citizens with the decisions made by consumer
 

“This year, we set up our consumer sustainability panels, starting with France. We want to listen to both the current and future expectations and concerns of our consumers with regard to sustainable development. This first panel confirmed what had been shown by a number of studies: there is a gap between the importance given to sustainable development issues by citizens and what is uppermost in the consumer’s mind when he or she makes a purchase. Therefore, the efforts we make are not always rewarded by consumers, who currently need us to make the sustainable development qualities of our products more desirable and more explicit. This is particularly true in the universe of cosmetics. Reconciling the convictions of citizens with the decisions made by consumers is one of our main challenges!”
 

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46%

of L'Oréal's brands conducted an initiative raising awareness about sustainable consumption and bringing answers to some of the challenges our society and environment face. Our target: 100% by 2020.

52%

of new or renovated products in 2017 have an improved environmental profile thanks to a new formula that has a reduced environmental footprint.

“Reconciling the convictions of citizens with the decisions made by consumers is one of our main challenges! ”

« Nous sommes tous mobilisés pour construire un Loréal plus durable. »

Alexandra Palt

Directrice Responsabilité Sociétale et Environnementale

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Resources

Find all our publications regarding our sustainability commitments as well as press kits and videos in the Resources section.

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2017 report

Our 2017
progress report

Download the 2017 progress report